How It Works

A different approach to furnishing your home

Think of HomePal as your stylish friend with all the contacts who looks after everything. Our affordable, complete design service includes sourcing collections of quality furniture, decor and homewares. Enjoy our white glove treatment free of charge when you buy a curated collection.

01

Discover our curated collections

No more hassle furnishing your home. And you’ll save time and money when choosing from our curated collections which take the guesswork out of pulling together a beautiful design.

Our interior designers source your new pieces from an extensive pool of local suppliers, from appliances to décor.

02

Designed with you in mind

Each space will have an enviable designer ambience, exuding a homely feel that suits your own individual needs and lifestyle.

If you’ve seen something you like but it’s not currently available, chat with us or register your details and one of our designers will call you.

03

Fall in love with your new home

We’ll deliver your collection and set it up too. Put your feet up and let us do the work.

Explore our curated collections

Every collection is curated by our professional designers who have selected the best for your home needs.

Curated collections enhancing your lifestyle

Quality pieces from trusted brands

Premium handling with curated collections

Curated collections mean you save on RRP

Haven't found what you're looking for?

You’re an individual and so is your home. If you’re looking for something a little more ‘you’, contact our interior designers and we’ll go further to tailor a solution that suits you down to the ground.

Frequently Asked Questions

Got a question? We’ve got the answer, but if you can’t find what you’re looking for below, please use our chat, or contact us for more information.

Is there any discount if I choose to buy a curated collection?

Absolutely! Buy any curated collection outright and the price you pay is already discounted.

What are HomePal’s online payment options?

For your peace of mind, we only accept online payment through our secure system. You will need to add details for a credit or debit VISA or Mastercard, or a PayPal account. Rest assured – all of your details are safe within HomePal’s secure environment.

What if I experience an error whilst ordering?

If you experience any technical issues whilst using the site, please contact us and we will assist you.

Can I specify a delivery date?

In order to meet their delivery schedules, for large furniture items the couriers will contact you to arrange a specific day for delivery. If the suggested delivery date is not suitable please advise the courier to arrange an alternate date.

 

Smaller and medium furniture items, artwork, homewares, cushions, lighting products, upholstery care products, bedding and manchester will be delivered by couriers who might not contact you prior to delivery. If you are not home when they attempt the delivery, they will leave a card in your postbox with contact details for their local depot.

 

Small items can be left at a safe space on your property.

Can I make changes to an existing order?

Order amendments are usually possible if no item of the order has left our warehouse yet. Conditions and restrictions may apply, especially if promotions have been applied or if any items are made to order.

 

If you would like to make amendments to your order, please contact us as soon as possible through live chat, including details of the desired changes and your order number.

 

Please note it is up to our discretion to amend an order more than once – but we’ll do everything we can to help!

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