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Delivery & Shipping

Our delivery areas

We currently deliver to all metropolitan Melbourne postcodes. We’re aiming to serve more areas in the future.

3000        Melbourne, VIC

3002        East Melbourne, VIC

3003        West Melbourne, VIC

3004        Melbourne, VIC

3006        Southbank, VIC

3008        Docklands, VIC

3011        Footscray, VIC

3011        Seddon, VIC

3012        Brooklyn, VIC

3012        Kingsville, VIC

3012        Maidstone, VIC

3012        Tottenham, VIC

3012        West Footscray, VIC

3013        Yarraville, VIC

3015        Newport, VIC

3015        South Kingsville, VIC

3015        Spotswood, VIC

3016        Williamstown, VIC

3016        Williamstown North, VIC

3018        Altona, VIC

3018        Seaholme, VIC

3019        Braybrook, VIC

3020        Albion, VIC

3020        Sunshine, VIC

3020        Sunshine North, VIC

3020        Sunshine West, VIC

3021        Albanvale, VIC

3021        Kealba, VIC

3021        Kings Park, VIC

3021        St Albans, VIC

3022        Ardeer, VIC

3023        Burnside, VIC

3023        Cairnlea, VIC

3023        Caroline Springs, VIC

3023        Deer Park, VIC

3023        Ravenhall, VIC

3024        Mambourin, VIC

3024        Mount Cottrell, VIC

3024        Wyndham Vale, VIC

3025        Altona North, VIC

3026        Laverton North, VIC

3027        Laverton Raaf, VIC

3027        Williams Raaf, VIC

3028        Altona Meadows, VIC

3028        Laverton, VIC

3028        Seabrook, VIC

3029        Hoppers Crossing, VIC

3029        Tarneit, VIC

3029        Truganina, VIC

3030        Chartwell, VIC

3030        Cocoroc, VIC

3030        Derrimut, VIC

3030        Point Cook, VIC

3030        Quandong, VIC

3030        Werribee, VIC

3030        Werribee South, VIC

3031        Flemington, VIC

3031        Kensington, VIC

3032        Ascot Vale, VIC

3032        Highpoint City, VIC

3032        Maribyrnong, VIC

3032        Travancore, VIC

3033        Keilor East, VIC

3034        Avondale Heights, VIC

3036        Keilor, VIC

3036        Keilor North, VIC

3037        Calder Park, VIC

3037        Delahey, VIC

3037        Hillside, VIC

3037        Plumpton, VIC

3037        Sydenham, VIC

3037        Taylors Hill, VIC

3038        Keilor Downs, VIC

3038        Keilor Lodge, VIC

3038        Taylors Lakes, VIC

3039        Moonee Ponds, VIC

3040        Aberfeldie, VIC

3040        Essendon, VIC

3040        Essendon West, VIC

3041        Essendon North, VIC

3041        Strathmore, VIC

3041        Strathmore Heights, VIC

3042        Airport West, VIC

3042        Keilor Park, VIC

3042        Niddrie, VIC

3043        Gladstone Park, VIC

3043        Gowanbrae, VIC

3043        Tullamarine, VIC

3044        Pascoe Vale, VIC

3044        Pascoe Vale South, VIC

3045        Melbourne Airport, VIC

3046        Glenroy, VIC

3046        Hadfield, VIC

3046        Oak Park, VIC

3047        Broadmeadows, VIC

3047        Dallas, VIC

3047        Jacana, VIC

3048        Coolaroo, VIC

3048        Meadow Heights, VIC

3049        Attwood, VIC

3049        Westmeadows, VIC

3051        North Melbourne, VIC

3052        Parkville, VIC

3053        Carlton, VIC

3054        Carlton North, VIC

3054        Princes Hill, VIC

3055        Brunswick West, VIC

3056        Brunswick, VIC

3057        Brunswick East, VIC

3058        Coburg, VIC

3058        Coburg North, VIC

3058        Moreland, VIC

3059        Greenvale, VIC

3060        Fawkner, VIC

3061        Campbellfield, VIC

3062        Somerton, VIC

3063        Oaklands Junction, VIC

3063        Yuroke, VIC

3064        Craigieburn, VIC

3064        Donnybrook, VIC

3064        Kalkallo, VIC

3064        Mickleham, VIC

3064        Roxburgh Park, VIC

3065        Fitzroy, VIC

3066        Collingwood, VIC

3067        Abbotsford, VIC

3068        Clifton Hill, VIC

3068        Fitzroy North, VIC

3070        Northcote, VIC

3071        Thornbury, VIC

3072        Preston, VIC

3073        Reservoir, VIC

3074        Thomastown, VIC

3075        Lalor, VIC

3076        Epping, VIC

3076        Epping Dc, VIC

3078        Alphington, VIC

3078        Fairfield, VIC

3079        Ivanhoe, VIC

3079        Ivanhoe East, VIC

3081        Bellfield, VIC

3081        Heidelberg Heights, VIC

3081        Heidelberg Rgh, VIC

3081        Heidelberg West, VIC

3082        Mill Park, VIC

3083        Bundoora, VIC

3083        Kingsbury, VIC

3083        La Trobe University, VIC

3084        Eaglemont, VIC

3084        Heidelberg, VIC

3084        Rosanna, VIC

3084        Viewbank, VIC

3085        Macleod, VIC

3085        Yallambie, VIC

3087        Watsonia, VIC

3087        Watsonia North, VIC

3088        Briar Hill, VIC

3088        Greensborough, VIC

3088        Saint Helena, VIC

3089        Diamond Creek, VIC

3093        Lower Plenty, VIC

3094        Montmorency, VIC

3095        Eltham, VIC

3095        Eltham North, VIC

3095        Research, VIC

3099        Arthurs Creek, VIC

3099        Cottles Bridge, VIC

3099        Hurstbridge, VIC

3099        Nutfield, VIC

3099        Strathewen, VIC

3101        Kew, VIC

3102        Kew East, VIC

3103        Balwyn, VIC

3104        Balwyn North, VIC

3105        Bulleen, VIC

3106        Templestowe, VIC

3107        Templestowe Lower, VIC

3108        Doncaster, VIC

3109        Doncaster East, VIC

3111        Donvale, VIC

3113        North Warrandyte, VIC

3113        Warrandyte, VIC

3114        Park Orchards, VIC

3116        Chirnside Park, VIC

3121        Burnley, VIC

3121        Cremorne, VIC

3121        Richmond, VIC

3122        Hawthorn, VIC

3123        Hawthorn East, VIC

3124        Camberwell, VIC

3125        Burwood, VIC

3126        Canterbury, VIC

3127        Mont Albert, VIC

3127        Surrey Hills, VIC

3128        Box Hill, VIC

3128        Box Hill Central, VIC

3128        Box Hill South, VIC

3129        Box Hill North, VIC

3129        Mont Albert North, VIC

3130        Blackburn, VIC

3130        Blackburn North, VIC

3130        Blackburn South, VIC

3131        Forest Hill, VIC

3131        Nunawading, VIC

3132        Mitcham, VIC

3133        Vermont, VIC

3133        Vermont South, VIC

3134        Ringwood, VIC

3134        Ringwood North, VIC

3134        Warrandyte South, VIC

3134        Warranwood, VIC

3135        Heathmont, VIC

3135        Ringwood East, VIC

3136        Croydon, VIC

3136        Croydon Hills, VIC

3136        Croydon North, VIC

3136        Croydon South, VIC

3137        Kilsyth, VIC

3137        Kilsyth South, VIC

3138        Mooroolbark, VIC

3139        Beenak, VIC

3139        Don Valley, VIC

3139        Hoddles Creek, VIC

3139        Launching Place, VIC

3139        Seville, VIC

3139        Seville East, VIC

3139        Wandin East, VIC

3139        Wandin North, VIC

3139        Woori Yallock, VIC

3139        Yellingbo, VIC

3140        Lilydale, VIC

3141        South Yarra, VIC

3142        Toorak, VIC

3143        Armadale, VIC

3144        Kooyong, VIC

3144        Malvern, VIC

3145        Caulfield East, VIC

3145        Malvern East, VIC

3146        Glen Iris, VIC

3147        Ashburton, VIC

3147        Ashwood, VIC

3148        Chadstone, VIC

3148        Chadstone Centre, VIC

3149        Mount Waverley, VIC

3150        Glen Waverley, VIC

3150        Wheelers Hill, VIC

3151        Burwood East, VIC

3152        Knox City Centre, VIC

3152        Wantirna, VIC

3152        Wantirna South, VIC

3153        Bayswater, VIC

3153        Bayswater North, VIC

3154        The Basin, VIC

3155        Boronia, VIC

3156        Ferntree Gully, VIC

3156        Lysterfield, VIC

3156        Lysterfield South, VIC

3156        Upper Ferntree Gully, VIC

3158        Upwey, VIC

3159        Menzies Creek, VIC

3159        Selby, VIC

3160        Belgrave, VIC

3160        Belgrave Heights, VIC

3160        Belgrave South, VIC

3160        Tecoma, VIC

3161        Caulfield North, VIC

3162        Caulfield, VIC

3162        Caulfield South, VIC

3163        Carnegie, VIC

3163        Glen Huntly, VIC

3163        Murrumbeena, VIC

3165        Bentleigh East, VIC

3166        Hughesdale, VIC

3166        Huntingdale, VIC

3166        Oakleigh, VIC

3166        Oakleigh East, VIC

3167        Oakleigh South, VIC

3168        Clayton, VIC

3168        Notting Hill, VIC

3169        Clarinda, VIC

3169        Clayton South, VIC

3170        Mulgrave, VIC

3171        Springvale, VIC

3172        Dingley Village, VIC

3172        Springvale South, VIC

3173        Keysborough, VIC

3174        Noble Park, VIC

3174        Noble Park North, VIC

3175        Bangholme, VIC

3175        Dandenong, VIC

3175        Dandenong North, VIC

3175        Dandenong South, VIC

3177        Doveton, VIC

3177        Eumemmerring, VIC

3178        Rowville, VIC

3179        Scoresby, VIC

3180        Knoxfield, VIC

3181        Prahran, VIC

3181        Windsor, VIC

3182        St Kilda, VIC

3182        St Kilda West, VIC

3183        Balaclava, VIC

3183        St Kilda East, VIC

3184        Elwood, VIC

3185        Elsternwick, VIC

3185        Gardenvale, VIC

3185        Ripponlea, VIC

3186        Brighton, VIC

3186        Brighton North, VIC

3187        Brighton East, VIC

3188        Hampton, VIC

3188        Hampton East, VIC

3189        Moorabbin, VIC

3189        Moorabbin East, VIC

3190        Highett, VIC

3191        Sandringham, VIC

3192        Cheltenham, VIC

3192        Southland Centre, VIC

3193        Beaumaris, VIC

3193        Black Rock, VIC

3194        Mentone, VIC

3194        Moorabbin Airport, VIC

3195        Aspendale, VIC

3195        Aspendale Gardens, VIC

3195        Braeside, VIC

3195        Mordialloc, VIC

3195        Parkdale, VIC

3195        Waterways, VIC

3196        Bonbeach, VIC

3196        Chelsea, VIC

3196        Chelsea Heights, VIC

3196        Edithvale, VIC

3197        Carrum, VIC

3197        Patterson Lakes, VIC

3198        Seaford, VIC

3199        Frankston, VIC

3199        Frankston South, VIC

3200        Frankston North, VIC

3201        Carrum Downs, VIC

3202        Heatherton, VIC

3204        Bentleigh, VIC

3204        Mckinnon, VIC

3204        Ormond, VIC

3205        South Melbourne, VIC

3205        South Melbourne Dc, VIC

3206        Albert Park, VIC

3206        Middle Park, VIC

3207        Port Melbourne, VIC

3752        South Morang, VIC

3754        Doreen, VIC

3754        Mernda, VIC

3765        Montrose, VIC

3766        Kalorama, VIC

3767        Mount Dandenong, VIC

3770        Coldstream, VIC

3770        Gruyere, VIC

3770        Yering, VIC

3781        Cockatoo, VIC

3781        Mount Burnett, VIC

3781        Nangana, VIC

3782        Avonsleigh, VIC

3782        Clematis, VIC

3782        Emerald, VIC

3782        Macclesfield, VIC

3785        Tremont, VIC

3786        Ferny Creek, VIC

3787        Sassafras, VIC

3787        Sassafras Gully, VIC

3788        Olinda, VIC

3789        Sherbrooke, VIC

3791        Kallista, VIC

3792        The Patch, VIC

3793        Monbulk, VIC

3796        Mount Evelyn, VIC

3802        Endeavour Hills, VIC

3803        Hallam, VIC

3804        Narre Warren East, VIC

3804        Narre Warren North, VIC

3805        Narre Warren, VIC

3805        Narre Warren South, VIC

3806        Berwick, VIC

3806        Harkaway, VIC

3807        Beaconsfield, VIC

3807        Guys Hill, VIC

3809        Officer, VIC

3809        Officer South, VIC

3810        Pakenham, VIC

3810        Pakenham South, VIC

3810        Pakenham Upper, VIC

3810        Rythdale, VIC

3910        Langwarrin, VIC

3911        Baxter, VIC

3911        Langwarrin South, VIC

3912        Pearcedale, VIC

3912        Somerville, VIC

3913        Tyabb, VIC

3915        Hastings, VIC

3915        Tuerong, VIC

3918        Bittern, VIC

3919        Crib Point, VIC

3920        Flinders Naval Depot, VIC

3920        Hmas Cerberus, VIC

3927        Somers, VIC

3930        Mount Eliza, VIC

3931        Mornington, VIC

3934        Mount Martha, VIC

3936        Arthurs Seat, VIC

3936        Dromana, VIC

3936        Safety Beach, VIC

3938        Mccrae, VIC

3939        Boneo, VIC

3939        Cape Schanck, VIC

3939        Fingal, VIC

3939        Rosebud, VIC

3940        Rosebud West, VIC

3941        Rye, VIC

3941        St Andrews Beach, VIC

3941        Tootgarook, VIC

3942        Blairgowrie, VIC

3943        Sorrento, VIC

3944        Portsea, VIC

3975        Lynbrook, VIC

3975        Lyndhurst, VIC

3976        Hampton Park, VIC

3977        Cannons Creek, VIC

3977        Cranbourne, VIC

3977        Cranbourne East, VIC

3977        Cranbourne North, VIC

3977        Cranbourne South, VIC

3977        Cranbourne West, VIC

3977        Devon Meadows, VIC

3977        Five Ways, VIC

3977        Junction Village, VIC

3977        Skye, VIC

3978        Cardinia, VIC

3978        Clyde, VIC

3978        Clyde North, VIC

Don’t see your postcode on this list?

We currently deliver to all metropolitan Melbourne postcodes. We’re aiming to serve more areas in the future.

White Glove Treatment Included

No need to worry about delivery, set-up or styling, we have you covered.

Your package includes HomePal’s unique white glove treatment. We deliver your curated collection to your new home, set up any items that require assembly, and style any collections that include soft furnishings.

You can simply move straight in to your new space and enjoy.

Frequently asked questions

Got a question? Here are the answers! If you can’t find what you’re looking for below, please reach out via Live Chat or contact us for more information.

What are HomePal’s online payment options?

For your peace of mind, we only accept online payment through our secure system. You will need to add details for a credit or debit VISA or Mastercard, or a PayPal account. Rest assured – all of your details are safe within HomePal’s secure environment.

Why didn’t my credit card payment go through?

For your peace of mind, we only accept online payment through our secure system. You will need to add details for a credit or debit VISA or Mastercard, or a PayPal account. Rest assured – all of your details are safe within HomePal’s secure environment.

How do I search for a property on HomePal?

For your peace of mind, we only accept online payment through our secure system. You will need to add details for a credit or debit VISA or Mastercard, or a PayPal account. Rest assured – all of your details are safe within HomePal’s secure environment.

How do I enquire about a property if I have any questions?

For your peace of mind, we only accept online payment through our secure system. You will need to add details for a credit or debit VISA or Mastercard, or a PayPal account. Rest assured – all of your details are safe within HomePal’s secure environment.

Browse stress-free packages

HomePal takes care of all the hard work for you. Have your package(s) delivered, set up and styled for you.

Delivery Policy

1. Where we deliver

(a) HomePal delivers to most locations in Australia.

(b) The cost of delivery is calculated using the size and weight of your order and the postcode it is going to. This cost is shown during the checkout process and included in the total price of your order.

(c) There are a small number of remote Australian locations that we are unable to deliver to. If you place an Order for Delivery to an unserviceable location, we will contact you and refund any amounts paid.

(d) We are unable to deliver to PO Box or Locker addresses.

(e) We do not provide international delivery options.

2. Delivery times

(a) Delivery times may vary depending on the city of destination, the method of freight selected and stock availability.

(b) Don’t forget you can track your delivery with the tracking number provided to you via email once payment has been cleared and the item has shipped.

(c) If you’re not at the delivery address or otherwise able to accept the deliver, at the time of delivery, small items (eg fragrances, cushions and throws) may be left in a safe spot at your property.

(d) Furniture deliveries usually require a signature upon receipt. If you can’t be there and wish to give an Authority to Leave for the courier, simply contact us so we may provide you with the correct form to complete and sign.

(e) In order to meet their delivery schedules, for large furniture items the couriers will contact you to arrange a specific day for delivery. If the suggested delivery date is not suitable, please advise the courier to arrange an alternate date.

(f) Any delivery time or date given by us to you is an estimate only. You must still accept delivery of the goods even if late and we will not be liable for any loss or damage incurred by you, or anyone else, as a result of the delivery being after the estimated delivery time.

3. Risk in products

(a) Risk in the goods passes to you on delivery.  We do not accept liability for any loss, theft or damage to the goods after delivery or the time when the goods are left at your property (as the context permits).

(b) You must take delivery. In the event that you are unable, or refuse, to take delivery of the goods as arranged then we will pass on any additional courier, storage or other charges that may apply, including those based on new delivery arrangements.

(c) To the maximum extent permitted by law, we shall not be liable to you or to any other person for any loss or damage that may be suffered, as a result of any act or omission, whether negligent or otherwise, by us, or the delivery agents or couriers, in relation to the loss or damage to any delivery item, parcel, good or otherwise, including:

       (i) where it is left at the delivery address in any location as requested;

       (ii) where it is left at a delivery address in a manner that is inconsistent with the delivery instructions; or

       (iii) where it is not left at the delivery address, and requires re-delivery.

4. Delivery details

(a) It is important that you verify that your information is correct and accurate, including the delivery address. If the address provided is incorrect and the package is returned, you may be invoiced for the additional shipping charges in order for your delivery to reach you. You agree to this by placing an order with us.

(b) We also require a contact phone number, which may be used by the courier to arrange delivery.

(c) We reserve the right to pass on applicable charges to you if you provide incorrect or incomplete information, such as the address or contact number.

(d) We may deliver the goods in separate consignments.

5. Contact

In case you have any queries concerning our delivery policy do not hesitate to contact us at support@homepal.com.au.

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